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Zoom sessions

Guests book a live Zoom call; your avatar joins the meeting before it starts.

Creator plan or higher

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Turn on Zoom sessions for an agent and guests can book a live Zoom call with it. bitHuman creates the meeting, emails the guest an invite, and the avatar joins 10 minutes before the start.

Before you start

  • An agent you own.
  • The Creator plan or higher, and enough credits for the sessions you take.

Turn it on

  1. Open the agent in the Console and go to Share > Zoom sessions.
  2. Switch on Take bookings.
  3. Set your time zone, the hours you take sessions each day, and the session lengths you offer (15, 30, 45 or 60 minutes).
  4. Set a daily limit and an optional gap between sessions, then select Save.
  • Public agent: share https://www.bithuman.ai/book/$AGENT_CODE. A public agent’s page also shows Book a live session.
  • Private agent: select Make a secret link and copy it. Only people with that link can book. Making a new link stops the old one.
  • Your website: add the booking button with one line:
<script src="https://www.bithuman.ai/book.js" data-agent="$AGENT_CODE" async></script>

For a private agent, add data-link="<your secret link token>". The button opens the booking page in a popup.

What a session costs

ItemRule
Price10 credits a minute, charged to you when the guest books
Guest cancels more than 60 minutes before the startFull refund to you
Guest cancels 60 minutes or less before the start, or does not showNo refund
The avatar never joins the meetingFull refund to you, automatically

The guest pays nothing and needs no bitHuman account.

During the session

The meeting runs on bitHuman’s Zoom account. The avatar is the meeting host, listens to the room and answers in its own voice and video. Zoom shows a recording notice while the avatar is in the meeting, because the avatar listens to the meeting audio to answer. The session ends 2 minutes after its booked end time.

Manage sessions

Share > Zoom sessions lists your upcoming sessions. Select Cancel on a session; the panel shows whether the cancel refunds before you confirm it. Guests cancel from the link in their confirmation.

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